Testimonials

True Value Solar is Australia’s leading and most respected clean energy solar company specialising in nationwide solar panel installation. Read and watch customer testimonials to discover why we have become Australia’a largest solar company.

 

I just wanted to pass on some feedback. Mid Dec we purchased 10 solar panels & inverter with a special you were running. We were told it would be around 9 weeks or so before installation. Even though it has. Even raining for more than a week we got our panels installed today after only 5 weeks. The service from the beginning has been great and be 2 x installers who did the work today were very professional & lovely to deal with. These installers I’m sure don’t get enough pats on the back for the hard work they do. All we do now is wait for our energy provider to connect us up so we can start saving. Well done True Value Solar, keep up the great work.
- Kelly T (02/02/12)

 

Lucky i chose True Value Solar a few months ago. An investment of less than 2k and my Electricity bill is a Credit which has nearly paid my gas bill ! Glad i listened to your Team.
- Jan L (20/12/11)

Well the installer here (Paul Hurley) and his two young lads arrived at around 11.45 am this morning and finally packed up and drove away by 2.30 With all done and dusted. For what it’s worth I will definitely recommend TVS to my 4 clients waiting to hear out it all turned out. Was all very neatly and professionally done, not hurried, and they never stopped even for a quick drink or a smoke break.
Paul tells me he usually installs up to 4 systems every day, which starts before 4 am every morning.
All the paperwork is done, you have your money paid in full and I am told that the EWR will be on its way to Energex (our power company) by tomorrow.
Thanks for all your help,I will be telling those clients to particularly ask for you when they are ready to install.
- Bob C (11/07/11)

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Firstly I would like to express our thanks to you and your staff for expediting the inspection of the solar panels at our house. Secondly, the inspector, whose name was, I think, Ian Williams, did a first-rate job. He was thorough and provided us with a great deal of useful information and advice. We have no hesitation in recommending him for further inspection work you may have for him. Thank you also for resolving the several issues of tardiness we had with your company – all is forgiven! We now look forward to seeing a positive outcome via lower power bills. We send our thanks and our regards.
- John & Melina T (30/06/11)

We received a call asking if the 1.5kW unit could be installed the following day due to a cancellation. They arrived on time at 8am and were finished before lunch. The installers were very efficient and explained the whole process beforehand and checked where we would like the inverter and switchgear to go before the installation. The standard of work clearly indicates that the staff are some of the best in their trade and are very customer focused. Many thanks for the smooth and hassle free process from the first phone call to the completion of the works.
- Norman & Kay H (13/05/11)

Just thought I’d let you know that Dean & Sean came today and installed my solar system. If they are the quality of your installers, then there’s no hope for your competition. They were fantastic! Dean was very thorough with his explanations of the unit, the paperwork and the overall process. He had time to answer all of my questions (even though he’s probably answered them a 1000 times before) As you know I work in the retail/customer service and your installers were as good as any I have seen. I would be proud to have them working for my company. Thanks again for all your help with your prompt emails. I’m looking forward to doing business with you again in the future.
- Elton P (21/04/11)

The installation of my 1.5kW system went off without a hitch. The install happened promptly after my order on the days specified. The technician was pleasant to deal with and the install has not missed a beat. Now enjoying the benefits of feeding power back to the grid.
- Michael K

On the Monday 29th November I was asked by a friend to house sit as he was getting solar panels installed by True Value Solar. On speaking to the tradesman I was very impressed with their manner and professionalism on installing my friends solar panels so i decided to get a quote.
On Thursday 2nd December, I rang Mr Rayner to discuss the quote and to my surprise he said there was a special and quoted me a price that I could not refuse. I would just like to take this opportunity to thank Mr Rayner for his knowledge in explaining to me in detail the solar panels and the saving this product would give to me.
I am very happy with the workmanship of Damion Toney, the electrician who installed the panels. I would have no hesitation in recommending your company in the future.
- John C

With electricity bills already on the rise and forecast to increase in the near future, it makes sound economic sense to talk to True Value Solar – Australia’s best known most available commodity. I highly recommend True Vale Solar as they provide top-quality, affordable products and second to none customer service.
- Derek A

Michael i would like to thank you and the True Value Solar team for your professional approach when organising the installation of my 3.0kwh solar system – from my initial phone call to the completion of the job i was very satisfied and have recommend True Value Solar to my family and friends. The system is of the highest quality and efficiency at a great price. Once again thank you so much.
- Colin H

Find more independent reviews on the #1 business review site in Australia, Word Of Mouth. Find the best local businesses, using real information from real people.

I had my solar system installed in January 2010. I found the entire process hassle free. The Staff were very professional and helpful, they answered all my questions and the installers were great too, really friendly guys. I am very pleased with the system; i would advise anyone who is in the market for a solar system to contact True Vale Solar. I am so pleased with the product and service that i would be happy for True Value Solar to forward my contact details to anyone wanting to speak with me regarding my experience.
- Eddie C

True Value Solar took care of all the initial paperwork associated with obtaining our government grant, and once our grant was approved, a simple phone call to True Value Solar was all that was needed to get our Solar Panels installed to our satisfaction. Our Solar Panels were installed within 6 weeks (as advised by True Value Solar) from our phone call and the installers were fantastic.
- Adrian D

We would like to congratulate Bryden and David professionalism today.  They worked long hours in extremely trying conditions with good humor and were unfailingly polite and businesslike.
They are a credit to True Value Solar… and I hope David managed to buy his icy pole on the way home!.
- Sue and Don F

Purchasing from True Value Solar has been an extreme pleasure. Having experienced previous hassles and excessive problems with another solar company, I can confidently state that my encounter with True Value Solar has been of the utmost delight. The transaction was A + and hassle free. The customer service girls in particular, Annie, was knowledgeable in majority of aspects and always keen on delivering to her highest level of standards. She answered all my questions and queries in detail to a high level of politeness and courteousness. The installation was supplied on the date as promised and I wouldn’t consider signing up with another business. I have recommended the company to several of my colleagues.
- Georgia R

Had a 2.8kw system put in last November. I spent the first weeks watching my meter every couple of hours. Works brilliantly, saves me heaps (my summer bill was a $12 credit even with air cooling). Company was great to deal with, electricians were excellent and I am totally happy with my system! It saves money and helps the environment so it’s a win – win all round. Great experience guys!
- Carmel S

From the time I ordered the system to date of installment was 5 weeks. I like to say how good the company was in it’s correspondence and the installing of the system was excellent. I have no hesitation in recommending True Value Solar.
- Terry M

 

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